What do a very upmarket public school, a pub, a racecourse, a garden centre, a country manor, the Queen’s holiday home and a kids outdoor activity centre have in common? Well, that’s probably a rubbish question and they probably have many many things in common, but one of them is their requirement for chefs and waitstaff to keep them operating, and this summer I’ve worked in them all.
Whilst Rick was sleeping a lot, and generally not feeling particularly sociable, I’ve picked up some work through a local agency. And as a result, I’ve worked in all of the above.
Its interesting, working with lots of different teams over the summer. I’ve experienced a host of leadership styles; witnessed some very good kitchen practices and some shamefully poor ones; worked with team members who are desperate to make the guest experience the best they can in what are usually very difficult circumstances; and watched managers blame their teams, their superiors, their customers and everyone else for the issues around them rather than rolling up their sleeves and doing something about it!
Mostly the businesses have agency workers because they are finding it so difficult to recruit in North Norfolk – it is incredibly difficult due to the seasonal nature of the work. Quite often there are a lot of younger workers, and they bring their own style of energy to the job. It’s surprising that many are in their first ever roles and have chosen agency work to see the thru summer before/between Uni, so they need a bit of coaching and a bit of help to understand the world of work. When bosses fail to carry out even a basic induction for their workplace, this is a really bad experience for the youngsters and they soon become disaffected with what ‘work’ means, such a shame in an industry that is desperate for new young blood.
Working as an agency chef or waitstaff is such good fun though! You can dip in and out of all manner of places – Sandringham House to a garden centre, a rosette awarded restaurant to a brewery tap – meet new people, hear of new places to visit, learn about other countries and cultures, and if you have a few weeks of not much to do, its a quick and diverse way of topping up the funds. And for me, it was a nice way to expand my skills and I’ll take all sorts of little tricks of the trade into the chalet this summer to hopefully impress the guests with.








































